What Is CRM (Customer Relationship Management)?

What Is CRM Software? CRM Software is a software system that manages a company’s interactions and relationships with both current and potential customers. CRM software (customer relationship management software) enhances the customer relationship through managing customer interaction, tracking leads, and streamlining processes. CRM’s overall goal

A Beginner’s Guide: What Is a CRM System?

CRM System Defined: A customer relationship management (CRM) system is a software system that improves business-to-consumer relationships, streamlines processes and improves business profitability. CRM systems provide easy customer lifecycle experience through robust data tracking. Why Have a CRM System? Understanding the definition of a CRM

How to Effectively Manage Customer Relationships

Your customers are the foundation of your business success. Keeping your customers satisfied by delivering outstanding customer service is the key to customer retention. Developing successful customer relationships in every part of your business Whether you have five customers or 500 — giving each one

What Is CRM Documentation and How Can Businesses Use It?

When introducing your business to a new software, it is important to be sure that they have both the time and resources to become acclimated to the new system. There are many ways to achieve that. Whether that is through extensive training done with your

Aptean Launches Integrated CRM for its Food and Beverage ERP Solutions

Cloud-Based Solution Enables Improved Customer Service and Increased Efficiency ALPHARETTA, GA, July 15, 2021 – Today, Aptean, a global provider of mission-critical enterprise software solutions, announced the launch of new, integrated Customer Relationship Management (CRM) software for their Food and Beverage Enterprise Resource Planning (ERP)

Top 8 Benefits of Digital Transformation

Digital transformation is a growing trend for businesses all over the globe. This is not the first time you’re hearing about it, and it certainly won’t be the last. But with enough repetition, even a term we are so frequently exposed to tends to lose