What Is CRM Software? CRM Software is a software system that manages a company’s interactions and relationships with both current and potential customers. CRM software (customer relationship management software) enhances the customer relationship through managing customer interaction, tracking leads, and streamlining processes. CRM’s overall goal
CRM System Defined: A customer relationship management (CRM) system is a software system that improves business-to-consumer relationships, streamlines processes and improves business profitability. CRM systems provide easy customer lifecycle experience through robust data tracking. Why Have a CRM System? Understanding the definition of a CRM
Your customers are the foundation of your business success. Keeping your customers satisfied by delivering outstanding customer service is the key to customer retention. Developing successful customer relationships in every part of your business Whether you have five customers or 500 — giving each one
When introducing your business to a new software, it is important to be sure that they have both the time and resources to become acclimated to the new system. There are many ways to achieve that. Whether that is through extensive training done with your
Cloud-Based Solution Enables Improved Customer Service and Increased Efficiency ALPHARETTA, GA, July 15, 2021 – Today, Aptean, a global provider of mission-critical enterprise software solutions, announced the launch of new, integrated Customer Relationship Management (CRM) software for their Food and Beverage Enterprise Resource Planning (ERP)
Digital transformation is a growing trend for businesses all over the globe. This is not the first time you’re hearing about it, and it certainly won’t be the last. But with enough repetition, even a term we are so frequently exposed to tends to lose
Are you building the right jobs at the right time? Are you fed up with doing all your scheduling processes manually? Do you wish you had more time on the shop floor to finish more tasks? With staggering lead times, lack of advanced planning and
This year, Earth Day has been extended to a full “Earth Week” centered on the theme of “Invest in Our Planet.” With it comes a poignant reminder that the food and beverage industry as a whole has plenty of room to improve when it comes
The fashion industry is facing workforce challenges, including staffing shortages and inflation that is driving up labor costs. In the Aptean 2023 Fashion and Apparel Manufacturing Report, 42% of North American apparel manufacturers identified staffing and labor shortages as their top concern over the last
Over Wiley Companies’ 30-plus years providing nutritional ingredients and performance materials for a variety of industries, the Coshocton, Ohio-based manufacturer has established itself as a leader in the fine chemicals space. Today, the business produces some 50 million pounds of chemistry each year, including more